10X ERP Knowledge Base
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Customers & Contacts

  • Managing Regions for Customers and Customer Locations
  • Adding and Editing Customer and Vendor Locations
  • Adding Customer PO and Order Number Barcode to Packing Slips
  • Forcing Users to Confirm Duplicated Customer Purchase Order (PO) on Sales Orders
  • Add Price to Picking and Packing Slip Options on Admin and Customer Level
  • Set Lot/Item Aging Requirements for a Customer
  • Overnight Inventory Allocation Options in 10X; Reallocate Inventory Overnight by Wanted Date
  • Warehouse Locations and Location Types
  • Credit Hold Management and Customer Settings
  • Receiving Negative Payment from Customer; Paying a Customer
  • How to Manage Inventory Allocations in 10X ERP: An Overview of the Process, Settings, and Triggers
  • How to Resend and/or Print a Customer Invoice
  • Customer Sales History in 10X ERP
  • Creating Customers, Contacts, and Locations
  • Setting Up Pricing (Customer) & Cost (Vendor) Rules for Quantity Breaks
  • Changing Entity ID's in 10X ERP (Customer, Vendor, Item)
  • Disable Smarty Address Verification/Manually Override Address Verification on a Location
  • Customer Inquiry Basics
  • Default Settings for New Customers
  • How to Set Up Customer and Item Price Groups in 10X ERP
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Categories

  • Accounting & General Ledger
  • Accounting Training Track 1 — Beginner
  • Accounting Training Track 2 — Intermediate
  • Accounting Training Track 3 — Advanced
  • Accounts Payable & Vendor Payments
  • Accounts Receivable & Invoicing
  • CRM
  • Customers & Contacts
  • Data Management & Security
  • Getting Started & Navigation
  • Integrations
  • Inventory, Lots & Warehouses
  • Items, Pricing & Cost Rules
  • Manufacturing & Work Orders
  • Onboarding — All Roles
  • Purchasing & Receiving
  • Purchasing Training Track 1 — Beginner
  • Purchasing Training Track 2 — Intermediate
  • Purchasing Training Track 3 — Advanced
  • Quotes & Sales Orders
  • Release Notes (2024)
  • Release Notes (2025)
  • Release Notes (2026)
  • Reporting & Analytics
  • Sales Training Track 1 — Beginner
  • Sales Training Track 2 — Intermediate
  • Sales Training Track 3 — Advanced
  • Shipping & Fulfillment
  • System Administration
  • Troubleshooting
  • Warehouse Operations Training Track 1 — Beginner
  • Warehouse Operations Training Track 2 — Intermediate
  • Warehouse Operations Training Track 3 — Advanced
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