How to Send (or Resend) Order Related Documents

How to Send or Re-Send Order Acknowledgments in 10X ERP

This guide outlines how to send or re-send order acknowledgments, along with additional documents like picking or packing slips, in 10X ERP.

• SEND Order Acknowledgments During Publishing:
  1. Publish the sales order.
  2. When prompted, confirm to email the order acknowledgment to the customer.

  3. Optionally, select and include attachments before sending.

     RE-SEND Order Acknowledgments After Publishing:

  4. Open the relevant sales order (open or closed).

  5. 

  6. Click the acknowledgment icon to bring up the email dialog and send the acknowledgment.

     SEND/RESEND Picking or Packing Slips:

  7. Navigate to the shipment associated with the sales order.
  8. Click "Print" to access the options for picking and packing slips.
  9. Send the slips via email directly from the shipment screen.

  10. 

Note: Ensure any necessary attachments are selected before sending emails for accurate and complete communication.