Handling Mis-Receivings of Parts

When a user misreceives items on a Purchase Order (PO) in 10X ERP—such as entering the wrong quantity or receiving the wrong product—the issue can be corrected even after an AP bill has been created. The process involves deleting the incorrect draft bill to reopen the receipt for editing. Once the receipt is updated with the correct quantity, a new bill can be generated with accurate information.

• Delete the Draft Bill to unlock the receipt for editing. Navigate to the draft AP bill and use the Trash Can icon (recently added feature) to delete it—this reopens the linked receipt.
• Open the Reopened Receipt from the PO’s receiving section. This allows edits to be made now that the draft bill has been removed.
• Edit the Received Quantity to reflect the Correct Amount. Use the edit feature to adjust the quantity received and save your changes.
• Create a New AP Bill with the corrected receipt. This ensures that the bill now matches the actual received items and avoids payment mismatches.