How to Correct/Delete an AR Invoice

To modify a customer invoice in 10X ERP, navigate to the customer's AR section where invoices are listed. You can edit limited invoice fields such as payment terms, location address, or add a missing PO number or fees. If an invoice is no longer valid, you can delete it, which reopens associated shipments and allows you to regenerate the invoice after reshipping. Deleting both the invoice and the shipment will reset the order for full revision.

• Go to the Customer’s AR Section to view all existing invoices for that customer.
• Click on the Invoice Number to open the invoice you want to modify.
• Click the Pencil Icon to edit available fields like Payment Terms, Location Address, Customer PO Number, or Add-On Fees.
• Click “Go Back” to save any changes you’ve made to the invoice.
• Click the Trash Can Icon to delete the invoice if it’s no longer needed.
• Confirm Deletion to reopen the associated shipment and mark the invoice as deleted.
• Go to the Shipment Section to re-enter tracking info and trigger a new invoice creation.
• Delete the Shipment as Well if you need to reset the order entirely and make more extensive changes.