Create Resolving Transactions from AR and AP Payment Dialogs

This video shows how to create a resolving transaction in both the Accounts Receivable (AR) and Accounts Payable (AP) modules within 10X ERP. Resolving transactions are used when the payment received or made differs from the invoice total, such as due to bank or credit card fees. In AR, this is done within the Receipt Payment screen, while in AP, resolving is only available when paying a single vendor at a time.

• Go To AR Invoices Under Accounting and select invoices for which payment is being received.
• Enter the Payment Info (e.g., method, date, reference, deposit account) and Adjust Amount Received to reflect actual funds received (e.g., after bank fees).
• Click the Resolve Button that appears after adjusting the amount to enter fee or discount details.
• Add One or More Resolving Entries, such as credit card fees or rounding adjustments, to balance the payment amount.
• Click Confirm to record the payment and apply resolving transactions to the appropriate GL accounts.
• For AP Resolving, Ensure You Are Paying a Single Vendor; then adjust the payment amount to create a resolving entry—this is not allowed when paying multiple vendors at once.