CRM Opportunities Overview
CRM Opportunities are independent records that allow you to manage and track potential new or additional business opportunities. They serve as a central hub for activities, documents, and communications related to each opportunity.
Key Features of CRM Opportunities
- Comprehensive Tracking:
- Link Activities, Attachments, Notes, and Quotes directly to Opportunities
- Flexible Associations:
- Opportunities can be associated with:
- Contacts
- Customers
- Vendors
- Leads
- Opportunities can be associated with:
Adding a New Opportunity
When creating a new Opportunity record, you will need to provide the following details:
Field | Description |
---|---|
Name | A unique name to identify the Opportunity. |
Type | The type of Opportunity (e.g., "New Construction" or "Project Work"). These are maintained in Admin. |
Stage | The current stage in the sales process (e.g., "Lead," "Proposal Sent," or "Closed Won"). These are maintained in Admin. |
Associated Record | Link the Opportunity to a specific Contact, Customer, Vendor, or Lead. |