Purchase Order Returns; Returning Purchased Inventory

This video explains how to create a purchase order return in 10X ERP. It covers the process of receiving parts before returning them on the original purchase orders (PO), creating a return shipment, and generating a credit for the returned items.

• Navigate to the Purchase Order and Confirm Parts Have Been Received
• Go to the 'Returns' Tab and Click the Plus Button to Create a Return
• Select Items and Quantities to Return
• Add Restocking Fees, Notes, or Attachments if Necessary
• Publish the Return and Create a Shipment for the Return
• Add Manual Tracking Information for the Shipment
• Confirm the Shipment and Generate a Draft Credit
• Review and Publish the Credit, Making It Available in AP for Future Use