Custom Email Domain Setup with 10X ERP and Mailgun: Overview and FAQs

Enhance your email communications by integrating your 10X ERP system with Mailgun using a custom subdomain, such as 10x.yourdomain.com .


Overview

Purpose

Improve email deliverability and branding by sending from a domain your recipients recognize. This enhances trust and ensures that emails are more likely to land in recipients' inboxes.

Subdomain Strategy

Use a dedicated subdomain for 10X ERP emails to protect your main domain’s reputation. This approach segregates your transactional ERP emails from other communications, ensuring better management and protection for your primary domain.

DNS Configuration

Setting up DNS records is a critical step for integration. This involves updating your DNS to authenticate your custom subdomain with Mailgun, ensuring proper email deliverability and security.

Upcoming Instructions

Detailed step-by-step DNS setup instructions will be sent to you via email. These guidelines will help your IT team authenticate the subdomain and configure secure email sending.

FAQs

Q: Why a custom subdomain?

A: It reinforces your brand, enhances email deliverability, and segregates your ERP emails for better management.

Q: Will it affect my main website or emails?

A: No, this setup only involves the subdomain, leaving your primary website and emails unaffected.

Q: How long does setup take?

A: DNS changes usually propagate within 24-48 hours, after which you can start using the subdomain.

Q: What if we run into issues?

A: Contact 10X ERP support for assistance with setup or troubleshooting.

Q: Does this improve email security?

A: Yes, implementing SPF, DKIM, and DMARC with your subdomain enhances security and protects against unauthorized email use.

Q: Can we use the subdomain for other purposes?

A: It’s recommended to keep the subdomain dedicated to email to maintain optimal deliverability and security.


We're committed to ensuring your custom domain setup is smooth and beneficial, enhancing your business communications with professionalism and efficiency. If you have any further questions, feel free to reach out to [email protected].

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