Deleting/Voiding AR and AP Payments

This video guide demonstrates how to delete or void a payment in 10X ERP, applicable for both Accounts Receivable (AR) and Accounts Payable (AP). This function is useful when the payment method was entered incorrectly, such as selecting a credit card instead of a check.

• Navigate to the AR or AP Module and Access the Payments Tab
• Locate the Incorrect Payment and Click the Trash Can Icon to Void
• Copy the Invoice or Bill Number for Reference
• Confirm the Void to Reopen the Invoice or Bill
• Return to the AR or AP Table, Search for the Invoice or Bill, and Process the Payment Again with the Correct Method